01Messages you may receive
If you choose to receive text messages from European Service Center, we may send automated service updates about your vehicle, including:
- Notification that your inspection is complete, with a link to the inspection results.
- Notification that your estimate is ready, with a link to review the estimate and approve work.
- Notification that your vehicle is ready for pickup.
This messaging program does not include promotional or marketing messages. Receiving or opening a text does not authorize repairs; you approve work separately through the estimate process.
02Example messages
03Your consent
You may enroll by providing your mobile number and separately agreeing to receive service-related text messages during vehicle check-in or through our consent form.
Text messaging is optional. Consent is not a condition of purchasing repairs or receiving service. Signing a repair authorization alone does not enroll you unless you separately choose to receive texts.
04Message frequency and charges
Message frequency varies with your vehicle’s service progress, typically including an inspection update, an estimate update, and a pickup notification.
Message and data rates may apply. Contact your wireless provider for information about your plan.
05Stop receiving messages
Reply STOP to unsubscribe at any time. You may receive one final message confirming your request. Afterward, you will no longer receive messages from this program unless you opt in again.
Opting out does not cancel your repair order or previously approved work. Contact your service advisor to arrange another way to receive updates.
06Help
Reply HELP for assistance, contact your service advisor, or email bob@escautogroup.com.
07Privacy
We do not sell or share your mobile information or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver and operate this messaging program, solely for those purposes.
For more information, see our Privacy Policy.
08Message delivery
Message delivery depends on your wireless provider and network availability. Delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.